We currently operate eight locations in five states. We attribute our success over the last sixteen years to the four following operating standards:
Quality - What differentiates Wet Willie's daiquiris and food is our emphasis on quality. Without exception, we do not sacrifice quality for cost. This standard has kept customers coming back to our bar/restaurants day after day, week after week and year after year.
These four standards have resulted in extraordinary customer loyalty and strong brand recognition. Our mission is to provide our customers with an honest portion of great tasting frozen daiquiris and food at fair prices in a safe, clean and fun environment.
Service - The phrase "the customer is always right" is not a cliché at Wet Willie's. This approach to customer service is our standard and anything less is unacceptable. In the end, the customer leaves our bar/restaurant having a wonderful experience delivered by courteous and conscientious staff.
Safety - In our industry, safety must be a standard. To ensure safety of our guests we cooperate with local authorities and have zero tolerance for unlawful or otherwise dangerous behaviors or activities on or near our premises. When permitted, off-duty police are used to ensure our customers enjoy Wet Willie's and stay safe. In addition, we have a simple dress code that makes people of all ages and walks of life feel welcome and safe in our bar/restaurant.
Sanitation - We ensure guests comfort in our bar/restaurant by keeping our dining rooms, bars, bathrooms and kitchen facilities well-maintained, clean and sanitized.